During his time at New Horizon Family Health Services (NHFHS), William T. Mansell was renowned for his outstanding internal customer service. He would often provide assistance to any staff members throughout the building. Mr. Mansell always displayed a warm and positive attitude and treated all staff members with kindness and respect. He was known for providing uplifting words and support to everyone he encountered. In honor of him after his passing in 2017, NHFHS created the William T. Mansell Customer Service Award. Given annually, the award recognizes an individual employee who has demonstrated exceptional character in the course of internal customer service throughout the organization. Mr. Mansell is remembered as a benevolent and kindhearted soul and NHFHS is proud to continue his legacy.