Our Story – New Horizon Family Health Services

Superior patient care is the hallmark of New Horizon Family Health Services. Our highest priority is satisfied patients. We are proud to continue providing health care services and we work hard to be your first choice for medical care. A significant number of community residents do not have access to regular medical care due to a wide range of factors. One of these prohibiting factors is cost and limited financial resources as well as being uninsured or under insured. This results in the use of costly and inappropriate emergency room services for care that could be provided more reasonably and affordably in a doctor’s office.

Our Mission Statement

The mission of New Horizon Family Health Services is to provide quality, affordable, compassionate patient-centered health care to improve the health of the communities we serve.

Our Beginnings

Our health center was established in 1992 as Greenville Community Health Center and initially provided services from the eighth floor of the old Greenville General Hospital. At that time, the center had only a few doctors and served about 2,500 patients. In 1999, following a merger with Slater-Marietta Health and Human Services, a rural health center located in the mill village of Slater in northern Greenville County, Greenville Community Health Center became New Horizon Family Health Services, Inc.

Today at NHFHS

Today, New Horizon Family Health Services serves nearly 23,000 patients at three medical office locations, a dental office, two mobile medical units and a mobile dental unit. We offer quality health care for anyone in need of a family doctor and medical home. Our years of experience and commitment to excellence have earned us the reputation as a trusted source of quality medical care and related services. We maintain a strong working relationship with many other health and human services providers, hospitals and community agencies. In 2015, the center opened a brand new 64,000 square foot state of the art primary care medical office facility in Greenville, SC. In 2016, the center expanded its’ Behavioral Health Services, introduced a Migrant Health and Farmworker Program and unveiled a new Dental Mobile Unit.

Value & Impact

New Horizon Family Health Services provides tremendous value and impact to the communities we serve through caring for underserved populations, creating jobs, and savings to the health care system. We have also played a critical role in pandemic response, providing testing in-person and virtual care, vaccinations, and bolstering the public health infrastructure in its community.

To view the Value and Impact Report for New Horizon Family Health Services for 2023, click here.

NHFHS is a Patient Centered Medical Home

Our patient-centered care model supports the goal of quality care for all people. The patient-centered medical home is a model of care that puts patients at the forefront of care. PCMHs build better relationships between patients and their clinical care teams. PCMHs improve quality and patient experience, and increase staff satisfaction—while reducing health care costs. PCMHs have made a commitment to continuous quality improvement and a patient-centered approach to care.